Frequently Asked Questions
We service the Gold Coast, Brisbane, Sunshine Coast, Byron Bay & Tweed Coast regions. Get in touch with us if your event is outside these locations and we can discuss further.
A 40% non-refundable deposit is required to secure your item/s and confirm your booking.
Our delivery fees vary depending on your event location & hire pieces. Get in touch with us for a personalised quote.
The 40% deposit is non-refundable including cancellations, date change or change of mind.
- Cancellations made more than 30 days of your booking date will be eligible for a full refund, except for the deposit.
- Cancellations made between 15-30 days of your booking date will be eligible for a 50% refund, except for the deposit.
- Cancellations made within 14 days of your booking date will be non-refundable.
We currently only accept bank deposits.
No. There is no minimum order as we offer all large pieces.
Minor wear and tear are expected, and is included in the rental fee. However, significant damages or losses may incur additional charges. We recommend reviewing our terms & conditions of hire upon booking for details on liability and damages.
Click here to view our Terms & Conditions of Hire.